PRIVACY POLICY
Privacy Policy
LuminaKnit is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us.
Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, shipping address, phone number, and payment details.
- Usage Data: We may collect non-personal information about your visit to our site, including your IP address, browser type, pages visited, and time spent on the site, to improve our services and user experience.
How We Use Your Information
- To process and fulfill your orders, including shipping and customer support.
- To send you order confirmations, shipping updates, and promotional offers (you can opt out of marketing emails at any time).
- To improve our website, products, and services based on user feedback and usage data.
- To comply with legal obligations and protect our rights and interests.
Information Sharing
- We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- We may share your information with trusted third-party service providers, such as payment processors and shipping carriers, to fulfill your orders. These providers are required to protect your information and use it only for the purposes we specify.
- We may disclose your information if required by law or to protect our rights, property, or safety.
Data Security
- We use industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your personal information from unauthorized access, use, or disclosure.
- While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
- You have the right to access, correct, or delete your personal information by contacting us at 13112200667@sina.cn.
- You can also opt out of receiving marketing emails
Leave your contact information and we will reply to you as soon as possible